Paul will use his practical experience to turn around your existing staff, bringing in KPI and SLA management as well as team development and ITIL principles.
Paul will work with your team to exploit existing systems and introduce monitoring of networks, devices and processes. Where possible this will be done without major investment. Where investment is needed it will be proportionate and selected to tie in with your business operations.
Using his knowledge and skills Paul can make sure the IT team provide a clear service that can be measured and performance that can be tracked.
Contact us for more information or a no obligation discussion of your issues and how we can help.